CoachMate Privacy Policy
Version: 2026-02-25
Effective Date: February 25, 2026
1. Role
CoachMate is a software platform provider. For participant and parent data entered by organizations/leagues, CoachMate generally acts as a processor/service provider on behalf of the organization.
2. Data Collected
Account data, organization data, participant registration data, communication preferences, payment metadata, and operational logs (including legal acceptance metadata such as IP/user-agent).
3. Minors Data
Organizations may submit minors’ data through CoachMate. Organizations are responsible for collecting all required parental permissions and legal consent.
4. How We Use Data
To provide platform functionality, secure accounts, process transactions, support messaging workflows, and maintain legal/audit records.
5. Sharing
Data is shared with subprocessors required to operate the platform (such as cloud hosting/database, payment processors, and email providers) and as required by law.
6. Retention and Deletion
Data is retained for operational, legal, and security purposes. Organizations may request export/deletion subject to contractual and legal obligations.
7. Security
CoachMate uses reasonable technical and organizational controls. No system can guarantee absolute security.
8. Rights
Users may request access, correction, deletion, or portability where applicable. Requests for participant data should typically be directed first to the relevant organization.
9. Contact
For privacy inquiries: support@coachmatesports.com